We had such a wonderful trip to the Grand Palladium Lady Hamilton all-inclusive resort in Montego Bay, Jamaica last year that we decided to go back again this year. I had just finished a busy period at work and it was such a cold winter that I wanted a quick escape to somewhere warm. Based on how busy it was and that we were going with friends who wanted to go to an all-inclusive, we thought it was easier to go back to the same resort as last year. I didn’t have the time to research other options.
My expectations were high considering the amazing service, great food, and lovely resort and grounds last year. Unfortunately, I didn’t find that my stay this year was as good as last year’s.
Don’t get me wrong, we had a great trip with our friends. Gorgeous weather, nice beaches, lots of snorkeling, refreshing pina coladas, and great company. However, it could have been a situation of new management or the fact that the resort has grown more popular and busy, because we encountered more unpleasant staff members than last year. I also found that while the quality of the food was just as high as last year, the service towards me needing to eat gluten free wasn’t quite as good. It didn’t seem like people wanted to help as much as before.